Terms of Service: Store

Last updated 11 October 2026

These terms are the agreement between you and Tradelytics Cloud ("we", "us", "our") for purchases from the Tradelytics Store: TradingView indicators, MetaTrader indicators and the store Lifetime Expert Advisor (EA). By buying, subscribing, downloading or using any of it you agree to them. If you do not agree, please do not buy or use it.

1. Who we are

The seller is Tradelytics Cloud, an online business that develops and licenses trading software and publishes market information. We operate online only. You can reach us through the contact page or at support@tradelytics.cloud. Quote your order number (for example TL-1007) so we can find your order quickly.

These terms cover Tradelytics Store. Purchases from our other shop, AurumWave Gold EA, are covered by the terms published there. Our Refund Policy, Risk Disclosure and Privacy Policy form part of this agreement.

2. Who can buy

You must be at least 18 years old (or the age of majority where you live) and able to enter into a binding contract. You confirm that the details you give at checkout are accurate and that you are buying for yourself, or for a business you are authorised to represent. We do not offer our products where doing so would break the law, and you are responsible for checking that using trading software and trading the relevant markets is allowed where you live and with your broker.

3. Your account and order link

You can sign in with Google or use the private order link we email you. Keep your sign-in, order links, licence keys and downloads private. You are responsible for activity under your account. Tell us promptly if you think someone else has access to it. We may ask you to verify your identity before we help with an order.

4. Licence

When your payment succeeds we grant you a personal, non-exclusive, non-transferable, revocable licence to use the product for your own trading, subject to these terms. We keep all ownership and intellectual property rights. Nothing is sold to you except the licence.

You must not:

• resell, rent, lend, sub-license, share, publish or give away the product, your licence key, your download links or your access;
• copy, decompile, reverse engineer, modify, remove protections from, or try to bypass the licence check of any product, except where the law gives you a right to do so that cannot be excluded;
• share your TradingView access with other TradingView accounts, or publish or re-distribute indicator source code, in whole or in part, as your own or as a paid or free product;
• use the product to provide a signal, copy-trading, managed-account or similar service to others without our written permission;
• use the product, our sites or our systems in a way that is unlawful, abusive, or that harms our services or other customers.

Where a product comes with source code (for example a Pine Script file marked "Source code licence"), you may read and edit it for your own use. The licence limits above still apply to the code and to anything you build from it.

5. What you receive and when

Store products are paid once. After payment your downloads, licence details or TradingView access instructions appear in My account, and we may also email them. TradingView indicators are granted to the TradingView username you provide, so please enter it carefully. The Lifetime EA from the store is built for the email you give at checkout and delivered within 24 hours. Updates and support are as described on each product page.

6. Prices and payment

Prices are shown at checkout, normally in US dollars, and are charged when you buy. Payments are processed by Stripe, so your card details never touch our servers. You authorise us (through Stripe) to charge your chosen payment method. Any bank, card, currency-conversion or local tax charges that apply to your payment are your responsibility unless the checkout says otherwise. We may change prices for future purchases at any time; a price change never affects a payment you have already made.

7. Delivery, updates and support

Everything we sell is digital. Delivery is complete when your licence, download or access is made available to you, whether or not you have opened or installed it. We aim to answer support requests within about a day, but support is provided on a reasonable-efforts basis and does not include trading advice, strategy tuning, broker-specific set-up of your account, or recovery of trading losses. New versions may change features, settings or requirements, and we may stop supporting old versions or platforms with reasonable notice where practical.

8. Refunds and chargebacks

Because our products are digital, sales are final once delivered, with the limited exceptions in our Refund Policy. Please contact us before asking your bank or card issuer to reverse a payment. If a payment is disputed after delivery, we may supply the payment provider with order, delivery and licence records, and we may suspend or revoke the related licences and accounts.

9. Suspension and termination

We may suspend or end your licence and access, without refund, if you break these terms, share or resell your licence, abuse our systems or staff, use a payment method without authority, or dispute a payment in bad faith. You may stop using the product at any time. Sections that by their nature should continue (ownership, restrictions, disclaimers, limits of liability, disputes) continue after the agreement ends.

10. Trading risk and no advice

Trading foreign exchange, gold, CFDs and other leveraged products carries a high level of risk, and you can lose more than you deposit. Indicators and EAs are software tools, not financial, investment, legal or tax advice, and not a signal service. Backtests, simulations and past results do not guarantee future results. We never hold your funds or have access to withdraw from your account. You alone decide whether, when and how to trade, and you are responsible for your broker, platform, VPS, settings and risk limits. Test on a demo account first. Please read the full Risk Disclosure.

11. Software provided "as is"

To the fullest extent the law allows, the product and our websites are provided "as is" and "as available", without promises of any kind, express or implied, including about profit, performance, accuracy, fitness for a particular purpose, or uninterrupted or error-free operation. Software can fail, markets can gap, and brokers, platforms and networks can behave in ways we do not control. We do not promise compatibility with every broker, account type or platform version.

12. Limit of liability

To the fullest extent the law allows, we are not liable for trading or investment losses, lost profits, lost data, loss of business or opportunity, or any indirect, incidental, special or consequential loss arising from your use of, or inability to use, our products or sites, even if we were told it could happen. Our total liability for any claim relating to a product is limited to the amount you paid us for that product in the 12 months before the event giving rise to the claim. Nothing in these terms limits liability that cannot be limited by law, such as for fraud or fraudulent misrepresentation, or any statutory consumer right that cannot be excluded.

13. Your responsibility

You agree to compensate us for losses, claims and reasonable costs that arise from your breach of these terms or your unlawful use of the product, including sharing or reselling it. This does not apply to the extent the law does not allow it.

14. Third parties and trademarks

Our products work with services we do not own or control, such as MetaTrader (a trademark of MetaQuotes Ltd), TradingView, your broker, Google and Stripe. We are not affiliated with or endorsed by them. Their own terms apply to your use of their services, and changes they make can affect how our products work. All product names, logos and content belong to their owners.

15. Privacy

How we collect and use your data is explained in our Privacy Policy. By using the service you confirm you have read it.

16. Changes to these terms

We may update these terms, for example when we add products or the law changes. The version published here on the date of your purchase applies to that purchase. For monthly plans, changes that affect you take effect at your next renewal after we publish them or tell you, and you can cancel before then. Continued use after a change means you accept it.

17. Governing law and disputes

These terms are governed by the laws of Malaysia. Please contact us first through the contact page so we can try to resolve any problem in good faith. If we cannot, the courts of Malaysia have jurisdiction, except that if you are a consumer you keep any right you have under the mandatory consumer-protection law of the country where you live, including the right to bring a claim in your local courts.

18. General

These terms, with the policies they refer to, are the whole agreement between you and us about this purchase. If a part is found unenforceable, the rest continues to apply. If we do not enforce a right straight away, we have not given it up. You may not transfer your rights under this agreement without our written consent; we may transfer ours to a successor of our business. We are not responsible for delays or failures caused by events outside our reasonable control. These terms are written in English, and the English version prevails.

19. Contact

Questions about these terms? Use the contact page or email support@tradelytics.cloud with your order number.